Communication

Cultivate the Art of Apologizing - A valuable negotiation skill for both business and personal worlds is the ability to adequately apologize.

Text Message Alerts Could Save Lives in Emergency Situations - The tragedy at Virginia Tech has many academic institutions looking for the best method to inform students and staff should the unthinkable happen at their school. Text message alerts may be the quickest and most reliable way to reach their constituents.

Ten Things Leaders Need to Know About Audience Analysis - It is easy to assume you know the audience - the ones for whom you are writing or to whom you are speaking. You do, but sometimes you need to do an analysis to avoid overlooking important details. It will help you be a better communicator and leader.

Writing To Get Their Attention - Five Suggestions - Today's readers tend to be distracted, disengaged, disenchanted and busy! How can you get them to slow down and focus on what you've written?

How to Make Your Personality Shine Through Enhancing Your Communication skill - 6 skills that groom your personality and make you impressive whenever you speak

How To Use Performance Appraisals To Build Staff Success And Company Results - Performance appraisals are often a stressful time for both the employee and supervisor. Creating a coaching atmosphere shifts the energy of the appraisal and ultimately the results produced by the employee. With supervisor as coach, mentor and partner employees perform better.

Tips for Making the Perfect Business Card - Business cards evolved from a simple visit cards to something much more comprehensive and vital for any business. A business card should not only make great impression but carry important information. There are a few things you can consider when printing your new business cards in order to make them perfect.

For Greater Effectiveness, Learn How To Give Feedback - Feedback is a critical element for working out relationships with coworkers, friends and family members. Unfortunately, "feedback" can become a euphemism for not very constructive criticism.

The Lost Art of Letter Writing - Putting pen to paper is one of the most powerful tools to gain new business. Learn some techniques to make your business writing easier and more effective.

When Your Boss Wastes Your Time - A case study of how to communicate with a boss who is not aware of his negative impact on his employee's ability to get her work done.